Business Phones

Small businesses often use an assortment of one- and two-line phones. Some even use mobile phones for communication with potential customers and prospective customers. A step ahead is when companies employ cheap, low-quality voice over IP.

Both types of businesses are used to provide poor quality calls and limitations in functionalities. It's not entirely clear why they are doing this, since mobile phones system has become very affordable.

With a minimal monthly purchase rental or subscription fee for small businesses, they can get features that compete with a expensive system five to 10 years ago. To comprehend how the use of a business phones for small businesses will change the way your business communicates, you should be aware of the benefits of a business phone system.

Here are a few most important advantages of a business phone systems. These can help a business regardless of size pick the right method of communication to increase its functionality, professionalism and value for money.

Here are a few of greatest advantages of business phone systems.

Find a shared phone line

If an employee wishes to make use of a particular phone line even in a non-phone-friendly environment it is necessary to end the line on their phone.

If a business wishes to establish a separate telephone number for each employee, they'd need to have a separate telephone line and jack for each employee. This could be very expensive for some businesses, and may be expensive for some.

Employees can still share their phones by making use of a corporate phone system. The system provides access to each line and phone and assigns a different extension to every employee. A 23-channel PRI system is sufficient for small to medium-sized offices.

Abbreviated or Abbreviated or Four Digit Dialing:

In an environment without a phone system employees interact with other employees via shout or sneakernet. This means that if one worker wants to talk with another person, he'd have to go to the desk of the other employee or raise his voice.

In an office telephone system environment, employees simply pick up their receiver and dial 3 or 4 numbers to call the other employee, regardless in the event that they call outside the region or to an other state.

Companies can lower their long-distance costs because intracompany calling travels over their internal network, not the one of a phone company.

Auto Attendant

If you've ever contacted a business and heard recorded instructions to enter an extension or to dial by name, you've been listening to an auto attendant.

An Auto Attendant can be used as a replacement for a live operator who routes all incoming calls. An Auto Attendant answers every call and allows users to dial via extension, name or offers a variety of options.

Unified Communications

Unified Communication is another benefit of business phones. It gives users a common interface for all kinds of communication, such as voice, instant messaging video conferencing, data sharing, and presence. It's a means to get rid of the monthly phone company charges.

An employee may reach another employee, if the latter is available by phone. You can also send an instant text message to receive urgent messages. Employees can connect their screens to colleagues or clients and collaborate.

Imagine that your business has two or three telephone lines that are connected to an area Staples and you require voice messaging. In that scenario, you'll need to pay a monthly cost for each voice messaging mailbox as well as the forwarding features.

Eliminate or reduce conference call expenses

A conference bridge is available through your company's phone system for a small additional cost. 3 Way Calling typically costs less than $5 per month, per line. However, the cost can be high in the event that a business has many phones and conference calls are restricted to three participants.

CRM Integration

Corporate phone systems permit companies to integrate their CRM (Customer Relationship Management) with the phone system. This allows the customer's account information to pop up on the receiver's computer screen whenever they make a call. This is made possible with Caller ID technology. The recipient can swiftly familiarize him or herself with the customer, which allows them to enhance their customer experience.

Transfer calls:

You don't want to look low-class if you do not have an office phone system. "Hey Bob, pick up line two!" should never be heard in a workplace trying to impress a customer.

Telephone systems permit employees to take and transfer calls at the one touch. You can transfer the calls to another employee, or even to their voicemail.

Business Phone Systems and Their Benefits